[Libre-soc-dev] Care Quality Commission MHA- 03402-V5V8D1 CRM:003564199297 ZN/E2-1955ES

[lkcl]

On Mon, Mar 17, 2025 at 2:24 PM MHA Enquiries <MHAEnquiries at cqc.org.uk> wrote:
>
>
> Dear Mr Leighton.
>
> In response to your questions below.

(which are really appreciated: please accept my apologies
 for becoming so easily frightened. with so many people
 having been so systematically and devastatingly abusive,
 my nervous system is now automatically responding in
 terror at the first sign of ambiguity)

> CQC does expect all complaints to have been raised to the care-providing organisation i.e. the Trust, and responded too before CQC can consider any investigation.

ok. g. and o. (on phone calls to CQC) often made this clear,

> For the matter relating to the items that you ordered and the hospital seized, You were not able to tell me if you had raised this complaint directly with the Trust or if you had, whether they had responded to you.

answers no and no. i am simply too terrified - because of their
breathtakingly-abusive and evasive responses so far - to be
able to interact with them.

if they *in any way* were respectful and empathetic, i would
be able to work with them.

however right at the very start of this process, i became
deeply alarmed and frightened at Lindsay's written mis-representation
of a telephone conversation i had where i was caught off-guard
by the unplanned receipt of a call, and was therefore unable to
record it.

*if* i had been able to record it, the disparity between what she
wrote was discussed, and what was actually said...

>  So CQC has written to the Trust to ask them if they had received it or not and if not to initiate their formal complaints procedure.

ok. that's slightly different from what i understood. please *don't*
send them any questions quite just yet: it's going to be crucial
to ask bare-minimum questions that allow them to continue
with the fabrication, then compare that against the timestamped
video and photographic evidence.


> So once we have a response from the provider about this item of complaint we know you have a copy of it. You can then, if you want to raise any challenges to this response with CQC.
>
> I appreciate you have raised numerous complaints with the Trust and have been finding it difficult to manage and escalate them as the stress impacts your health. We have previously written to you and explained that CQC does not offer an advocacy service which you might benefit from and I am sorry that we are not able to signpost you.

this is a real serious issue that i cannot possibly believe i
am alone in facing. i've been studying the MH Act and the
sheer number of blatant violations of the Law and their
legal responsibility are breathtaking.

i haven't even had time yet to mention that they failed
to notify me of a right to an IMHA until day SIX of being
tortured!

> The Mental Health Act grants the CQC a discretionary power to investigate complaints where they are about the use of the powers and duties in the Act.

... which i've been investigating and finding to be the case
in a mind-numbingly overwhelming number of those same
duties, listed *very clearly* in the Act.

i have a friend whose son is also Autistic (the Autistm Act
2009 Statutory Report notes that a whopping 1/3 of people
incarcerated within a psychiatric ward are AUTISTIC and
HAVE NO MENTAL HEALTH CONDITION OF ANY KIND)
and was also tortured then abandoned without support.

but unlike my friend's son, i have *extensive* documentary
evidence that i had to go to considerable lengths to hide,
and not tell anyone INCLUDING MY MOTHER who was
convinced by a psychopathic ex-business colleague with
a motive (valuable IP theft) "Luke *is* harming people",
in case the recording devices were seized (which happened
twice, prompting me to bring in several additional devices).

> If you are not satisfied with the responses provided to you
> by the Trust, you could request that the CQC consider
> reviewing your unresolved concerns.

yes absolutely: consider this to be a formal request,
but one that is actioned at an appropriate time within
your remit (now? later? are there any conditions i
don't yet know about?)

unfortunately though, you do need to be aware that there
is a bit of a mess to clean up. as a Software Engineer if
i was being paid, i would normally have activated "Project
Management" tools to manage the sheer overwhelming
quantity of abuse and its documentation (hundreds of
video entries, approximately four handwritten notes per
day, and so on).

> I hope this helps to make things clearer for you.

it does - i feel like progress is being made, and therefore
have "hope"

please for god's sake don't do anything that could destroy
that hope, as the repeated destruction of such, by police
not listening and by abusive NHS employees, has an
absolutely devastating psychological and physiological
effect - well-documented: equivalent shock to a bereavement.

and i have had *at least* one such incident *per month*
for about eleven months: jan 24 thru nov 24.

so please.

*be very careful*.

i need to recover, not experience further stress, distress
or abuse.

most people don't live through the medical symptoms
i'm (transiently) displaying. how i am in any way recovering,
albeit very slowly, from medical symptoms that normally
cause death or permanent life-altering disability, is still a
mystery.

l.

> Kind Regards
> Miss Turi Maddison
> Mental Health Act Senior Complaints Officer
> Care Quality Commission
> T: 03000 616161
> E: MHAenquries at cqc.org.uk
>
> The Care Quality Commission is the independent regulator of all health and adult social care in England. www.cqc.org.uk. For general enquiries, call the National Customer Service Centre (NCSC) on 03000 616161 or email enquiries at cqc.org.uk
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>
>
> ------------------- Original Message -------------------
> From: lkcl <luke.leighton at gmail.com>;
> Received: Sat Mar 15 2025 22:47:07 GMT+0000 (Greenwich Mean Time)
> To: MHAGEN <mhaenquiries at cqc.org.uk>; MHAenquiries at cqc.org.uk <mhaenquiries at cqc.org.uk>;
> Cc: iwan.blann at hampshire.pnn.police.uk; libre-soc-dev at lists.libre-soc.org;
> Subject: Re: Care Quality Commission MHA- 03402-V5V8D1 CRM:003564199297 ZN/E2-1955ES
>
> Turi: you need to follow procedures for dealing with Autistic
> Adults, and specifically Autistic Adults who have been
> subjected to Domestic Violence and also to Psychological Torture.
>
> you need to be VERY CLEAR in your words, you need to ASK
> QUESTIONS and you need to ANSWER mine when i ask them.
>
> it has only been about three to four days since you contacted me,
> and you keep repeating certain sentences without providing
> either context or an explanation that is adequate for an Autistic
> Adult subjected to torture and violence.
>
> for example: you state "there is no investigation" and repeat
> this statement without any clarifying context.
>
> does that mean:
>
> 1a) ALL POSSIBILITY of an investigation has been TERMINATED
>     with prejudice, and will NEVER under ANY CIRCUMSTANCES
>     take place
>
> or does it mean:
>
> 1b) at some (unspecified) point in the future, yet to be determined,
>     an investigation WILL take place (100% guaranteed, based
>     on evidence already provided)
>
> or does it mean:
>
> 1c) at some (unspecified) point in the future, the Care Quality
>    Commission will DECIDE if an investigation will take place.
>
> this kind of ambiguity in ASCII (textual) communication is
> commonplace and not something that an Autistic Adult
> (High-Masking Autistic) can "let slide" with "common sense
> assumptions" that other people would accept.
>
> you also need to address the other issues that i raise,
> specifically:
>
> 2a) did Tina NEGLECT to pass on the video evidence
>       (and other unanswered questions)
>
> or
>
> 2b) did Tina ACCIDENTALLY fail (for a technical reason
>       not of her own fault but of the CQC system) to pass
>       on the video evidence
>
> or
>
> 2c) do we already have evidence that the NHS "Trust"
>       is flat-out lying through their teeth.
>
> i think it would help enormously if you gave me that actual
> letters, written (presumably by Tina?) passed to this "Trust".
> it is then easy to see what happened.
>
> please don't fail me. take this seriously. thank you.
>
> l.
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