[Libre-soc-dev] Fwd: Your complaint experience – survey

[lkcl]

Mr Holmes: you can also aid and assist by
providing the necessary referrals.

there are approximately FIVE organisations
to be referred. DVLA Hampshire police Herts
police NHS SH "trust" IOPC Hants Council
the list goes on - 18 months of catastrophic
failure to protect and help a high-masking
autistic reclusive adult with Chronic Adrenal
Fatigue and an Ischemic stroke from a Domestic
Violence relationship of 16 years


---------- Forwarded message ----------
From: *Customer Survey* <customer.survey at ombudsman.org.uk>
Date: Wednesday, June 25, 2025
Subject: Your complaint experience – survey
To: "luke.leighton at gmail.com" <luke.leighton at gmail.com>


Dear Luke,

*Your complaint experience – survey*

Some complaints sent to the Parliamentary and Health Service Ombudsman
(PHSO) must be referred to us by a Member of Parliament (MP) before we can
look at them.



Our records show that you recently got in touch with us (reference number
C-2151317), but we couldn't review your complaint because it hadn't been
referred by an MP.



It also looks like you haven’t followed up with us since then.



We’d like to know what, if anything, you have done since you last contacted
us.



This will help us understand whether needing an MP referral affected your
ability to get your complaint looked into.


*Click the following link to tell us about your experience:*

https://phso.welcomesyourfeedback.net/r6lhku?PID=657b9748-bd10-4b87-
9896-6bf2a0d7fd94


The survey will close on *Monday 7 July 2025.*



If you would prefer not to take part in our surveys, please call us on 0300
061 4222, or email customer.survey at ombudsman.org.uk. We’ll then remove you
from our research contact lists. If you are interested in finding out more
about how we use your information, please read our privacy policy
<https://www.ombudsman.org.uk/privacy-policy>.

Thanks in advance,

PHSO Research Team